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Enterprise resource planning (ERP) is business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources.
A mobile app is a software application developed specifically for use on small, wireless computing devices, such as Smartphone’s and tablets, rather than desktop or laptop computers.
Cloud hosting is the procurement of computing resources from a cloud computing provider or facility to host data, services and/or solutions. Cloud hosting is an Infrastructure as a Service cloud delivery model that provides a suite of remote/virtual services
Software Development and Support
As Software Support Engineers encounter new software issues, they typically document these issues and their solutions to help future efforts in the design and implementation of software products. They also generate technical reports focusing on customer complaints and resolution